Although we have had SharePoint running now for quite a while, since the server rebuild in August we have not had our search service working.
We access our local site through http://intranet.domain.co.uk. Works great. The problem with this is that the web address is different to the machine name, and is mapped to the local loopback address. (Only an issue where the search service is running on a WFE.) The fix is a simple registry change:
To specify the host names that are mapped to the loopback address and can connect to Web sites on your computer, follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- In Registry Editor, locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0- Right-click MSV1_0, point to New, and then click Multi-String Value.
- Type BackConnectionHostNames, and then press ENTER.
- Right-click BackConnectionHostNames, and then click Modify.
- In the Value data box, type the host name or the host names for the sites that are on the local computer, and then click OK.
- Quit Registry Editor, and then restart the IISAdmin service.
From Microsoft article: http://support.microsoft.com/kb/896861
Step 1 complete, but still no search results. It all turns out that it some cases the Default Content Access account needs to be specified in the username@domainc.co.uk format rather than DOMAIN\username. Not sure why this is the case, just found the answer here: http://social.technet.microsoft.com/Forums/en-US/sharepointsearch/thread/84f93fbe-f4a6-4683-b25b-b595b9006ad7
Now we have a perfectly working search!